Shipping and Returns

Shipping: We are happy to offer free shipping on orders $75+ in Canada. We ship all orders using Canada Post. At this time, we cannot ship to PO Boxes and your order will be cancelled if a PO box is added at check out

Local Pick: For a short-time we are offering local pick-up for anyone in the area. You'll receive an email from us letting you know when your order is ready for pick-up.

Local Delivery: We are offering local delivery within a 5km radius. If you select this option at checkout we will send you an email confirming the day your order will be delivered. We cannot deliver to condo or apartment buildings at this time. Orders will be left at your front-door. 

Returns: Due to the nature of our products, we do not accept returns at this time. If your order arrives damaged or incorrect, please email us with at lumiereharriet@gmail.com with the following information:

• Order Number
• A photo(s) of any damage to the shipping box and/or the product
• A photo of the packing slip included in your order